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06 — Booking operations

E-commerce & Booking Platform Operations

Managed GoWabi and Klook listings, bookings, redemptions, and reconciliation.

RolePlatform listing management, booking coordination, redemption checks, and reconciliation.
Material4 ordered images
E-commerce & Booking Platform Operations material 1

Case summary

What she did

Scope

Managed service listings and booking operations on GoWabi and Klook to expand revenue beyond walk-in and Facebook lead channels. Handled product setup, pricing, campaign promotions, booking coordination, QR/code redemption, payout checking, monthly reconciliation, and branch communication.

Execution and impact

Worked with both Thai and international customer segments by adjusting product formats, pricing, and service packages for each platform.

Impact

Recruiter proof points

FocusBooking operations
RolePlatform listing management, booking coordination, redemption checks, and reconciliation.
ProofRevenue channels beyond walk-in and Facebook leads

Tools and channels

Working areas

GoWabi Klook QR/code redemption Payout checking Branch communication

Results to notice

  • Revenue channels beyond walk-in and Facebook leads
  • Thai and international package adjustments
  • Monthly reconciliation workflows

Materials

Images follow the order and folder classification from the source material.

More work

Contact

Open to marketing, growth, partnership, performance, and operations roles.

Based in Sathorn, Bangkok. Available for Marketing Executive, Growth Marketing, B2B/B2C Marketing, Partnership Marketing, Marketing Operations, and Marketing Analyst opportunities.

Email Ploypan